At Bolsero, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and safeguarded when you visit www.bolsero.es, create an account, place an order, or interact with our services.

By accessing or using our website, you agree to the practices outlined in this policy.

Information We Collect

To provide you with a seamless shopping experience, we may collect certain information when you interact with our website.

This may include:

Personal information provided by you:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Account details
• Order history
• Customer service communications
• Information voluntarily submitted through forms or subscriptions

Information collected automatically:

• IP address
• Device and browser information
• Website usage activity
• Cookies and tracking technologies
• Location information where permitted
• Interaction and browsing behavior

How We Use Your Information

Your information allows us to improve your shopping experience and provide our services effectively.

We may use collected data to:

• Process and deliver orders
• Verify and manage transactions
• Provide customer support
• Communicate order updates
• Improve website functionality and performance
• Personalize your experience
• Analyze website usage and customer preferences
• Prevent fraudulent activity
• Meet legal and regulatory requirements
• Send marketing communications where permitted

Marketing Communications

If you choose to receive updates from Bolsero, we may occasionally send information about:

• New arrivals
• Promotions and exclusive offers
• Seasonal collections
• Product recommendations
• Brand updates

You may unsubscribe from marketing communications at any time through the unsubscribe link included in emails or by contacting us directly.

Cookies and Tracking Technologies

Bolsero uses cookies and similar technologies to enhance your browsing experience and improve our services.

Cookies help us:

• Remember preferences and settings
• Keep products in your shopping cart
• Analyze website traffic
• Understand customer behavior
• Improve website performance
• Deliver relevant content and advertising

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Information

To operate our business efficiently, we may share selected information with trusted service providers involved in delivering our services.

These parties may include:

• Payment providers
• Shipping and logistics partners
• Website hosting providers
• Analytics services
• Marketing and advertising platforms
• Legal or regulatory authorities when required

We do not sell your personal information to third parties.

Payment Security

Transactions made through our website are processed through secure third-party payment providers.

Bolsero does not store complete payment card details on its own servers. Payment information is handled according to industry security standards and provider policies.

Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Fulfill legal obligations
• Resolve disputes
• Maintain business records
• Improve customer experience

When information is no longer required, appropriate steps are taken to securely remove or anonymize it.

Your Rights

Subject to applicable data protection laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent where applicable
• Request a copy of your data

Requests may be submitted through our contact information below.

Third-Party Links and Services

Our website may contain links to external websites, social media platforms, or third-party services.

Please note that these platforms maintain their own privacy practices and policies. Bolsero is not responsible for external content or privacy procedures outside our website.

Security

We apply reasonable technical and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Although we strive to maintain strong security practices, no online transmission or storage system can guarantee complete security.

Updates to This Policy

Bolsero may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements.

Any updates will be published on this page with an updated revision date.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact us:

Bolsero
Website: www.bolsero.es
Email: info@bolsero.es